Frequently Asked Questions — aq77

Creating an aq77 account is quick and straightforward. Head to the aq77 registration page, fill in your full name, date of birth, email address, and mobile number, then set a secure password. You will receive a verification code via SMS or email to confirm your account. Once verified, you can log in and start exploring the platform. Remember — you must be at least 21 years old to register, in line with Philippine gaming regulations.

The minimum age to register and play at aq77 is 21 years old. This is a strict requirement under Philippine law governing casino-style gambling. All players are required to confirm their age during registration, and identity verification (KYC) is conducted to validate this. Any account found to belong to a person under 21 will be immediately suspended.

aq77 requires standard identity documents to complete KYC verification. Accepted documents include:

• Philippine passport
• SSS, GSIS, or Unified Multi-Purpose ID (UMID)
• Driver's license issued by LTO
• PhilSys National ID
• Voter's ID or PRC ID

You may also be asked to provide a selfie holding your ID and a proof of address (utility bill or bank statement dated within the last 3 months). KYC is required before your first withdrawal.

On the aq77 login page, click the "Forgot Password" link. Enter the email address or mobile number linked to your account, and we will send you a password reset link or OTP. Follow the instructions to set a new password. If you no longer have access to your registered email or phone number, contact our support team at [email protected] for manual account recovery.

No. aq77 strictly enforces a one-account-per-player policy. Creating multiple accounts — whether under the same name, different names, or using different devices — is a violation of our Terms & Conditions and may result in permanent account suspension and forfeiture of any balances. If you believe a duplicate account was created in error, contact support immediately.

aq77 supports the following payment methods for Filipino players:

• E-wallets: GCash, PayMaya / Maya
• Bank transfers: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit cards issued by Philippine banks

Please note: cryptocurrency deposits and credit card deposits are not accepted on aq77, in compliance with current Philippine payment regulations.

The minimum deposit at aq77 is ₱100 for most payment methods including GCash and Maya. Bank transfer minimums may vary depending on your bank's own transfer limits. There is no maximum deposit limit set by aq77, though your bank or e-wallet provider may impose their own daily limits.

Withdrawal processing times at aq77 depend on your chosen method:

• GCash / Maya: 1–3 hours after approval
• Bank transfer: 1–2 business days depending on your bank
• Debit card: 2–3 business days

All withdrawals require a completed KYC verification. Withdrawals requested on weekends or Philippine public holidays may take slightly longer to process.

Common reasons a withdrawal may be declined at aq77 include: incomplete KYC verification, unmet bonus wagering requirements, mismatched account details, or a pending security review. If your withdrawal was rejected, you will receive a notification with the reason. Contact our support team at [email protected] if you need clarification or assistance resolving the issue.

The aq77 welcome bonus is automatically credited to your account after your first qualifying deposit of ₱100 or more. You will receive a 100% match bonus up to ₱5,000 — so if you deposit ₱1,000, you play with ₱2,000. The bonus is applied instantly. Make sure to read the full bonus terms including wagering requirements before claiming.

Wagering requirements (also called rollover requirements) specify how many times you must wager your bonus amount before it can be withdrawn as real cash. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place ₱20,000 in total bets before the bonus converts to withdrawable funds. Check the specific terms of each aq77 promotion for the exact wagering multiplier and eligible games.

No — bonus funds at aq77 must meet the applicable wagering requirements before they can be withdrawn. Your real-money balance and bonus balance are tracked separately. You can always withdraw your real-money balance at any time, but bonus-derived winnings are only released once wagering conditions are fully satisfied.

aq77 offers a wide range of games and betting options for Filipino players, including:

• Slots — hundreds of titles from top providers
• Live Casino — baccarat, roulette, blackjack, and more with real dealers
• Bingo — classic and themed bingo rooms
• Sports Betting — PBA, NBA, UFC, boxing, volleyball, and international leagues
• MT Live — real-time live betting markets

New games and promotions are added regularly, so there is always something fresh to explore.

Yes. All games on aq77 use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game RTP (Return to Player) percentages are displayed transparently within each game. aq77 operates in compliance with applicable Philippine gaming regulations overseen by PAGCOR.

Absolutely. aq77 is fully optimized for mobile browsers on both Android and iOS devices. You can access the full platform — including slots, live casino, bingo, and sports betting — directly from your mobile browser without needing to download a separate app. The mobile experience is smooth, fast, and designed for on-the-go play whether you are in Manila, Cebu, Davao, or anywhere in the Philippines.

aq77 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and is never sold to third parties. We comply with applicable Philippine data privacy laws under the Data Privacy Act of 2012 (Republic Act 10173). For full details, see our Privacy Policy.

If you suspect your aq77 account has been accessed without your permission, change your password immediately and contact our support team at [email protected]. We can temporarily lock your account while we investigate. We also recommend enabling two-factor authentication (2FA) from your account security settings to add an extra layer of protection.

aq77 provides a full suite of responsible gaming tools accessible from your account settings:

• Deposit limits — daily, weekly, or monthly caps
• Loss limits — maximum loss thresholds per period
• Session time limits — automatic logout after a set duration
• Cooling-off periods — 1-day, 7-day, or 30-day breaks
• Self-exclusion — 6 months, 1 year, or permanent account closure
• Reality check reminders — on-screen pop-ups showing session time and spend

Visit our Responsible Gaming page for full details.

To activate self-exclusion, log in to your aq77 account, go to Account Settings, and select the Responsible Gaming section. Choose your preferred self-exclusion period (6 months, 1 year, or permanent). The exclusion takes effect immediately. During this period, you will not be able to log in, deposit, or receive promotional communications from aq77. Gambling is addictive. Know when to stop.

If you or someone you know needs help with problem gambling, the following resources are available in the Philippines:

• PAGCOR Responsible Gaming — the Philippine Amusement and Gaming Corporation provides player protection guidelines and support resources
• National Center for Mental Health (NCMH) — located in Mandaluyong City, offering counseling for behavioral addictions
• aq77 Support Team — contact us at [email protected] to activate any responsible gaming tool or request account closure

Gambling is addictive. Know when to stop. You must be 21 years or older to play at aq77.